As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
I will use again
We had a high quality rope ball - the dog loves it!!
We use a wholegrain mixer as vet recommended it to avoid blocked scent glands which our dog was suffering from at the time. Have now used it for about 6 or 7 years. Great for larger dogs as the larger kibble keeps their teeth clean
Would use them again as price was competitive and it was easy to order and delivery was prompt
Efficient service . Will definitely use again
Almo nature urinary cat food . Not always easy to get hold of the only food now my cat will eat . Pleased with my order and delivery. Will definitely order from here again . Ordered and delivered within days .
Never buy anything else for my African grey but would be nice if discount was added when purchasing 2 bags as well as other items
It was great shopping with you placed order didn't take long to arrive,and was surprised when I opened the box had a free gift for my furbabies they love it thankyou very much
Our wuffy is very pleased with the order.
Great service
Lovely comfortable bed for our dog he loves it xx
Great Pooh bags and delivered on time!
Ideal for large dogs…….even the likes of me! King Arthur
Fast delivery
Tried other creamy treats but they all contained some form of milk which I did not realize and it gave my cat diarrhea. Whereas these do not contain milk derisive. He is 21 and needs medication which I put on this and he lapse it up. Would definitely recommend this product.
Very happy with Mr Snugs outdoor KatDen,mattress and liner. Purchased one on green and this week one on Sandstone. Cat very happy.
Bought a green Mr Snugs KatDen with mattress and liner from Pet Express two years ago for a visiting cat. I purchased another this week in Sandstone with mattress and Liner. I gave the visiting cat's owner the green one. The cat isn't keen on the cat flap so will leave it aside for now. I received the wrong colour this time which was readily rectified. Very happy with the purchases and nice little free toys.
Thank you so much. Nature's Own wood pellets are the best.
Very happy with the service I received.
Arrived quickly and competetively priced.
Our elderly cat has renal food but has a tit bit of something else for lunch !!! She's not spoilt - honestly !!!! A friend suggested I tried this Tuna with mussels. She loves it. Order arrived on time and the web site was easy to use.
My name is Lucky and I love my cat den, especially my cosy blanket, the weather has been so cold and wet at night. I love the way it blends in with the rosemary bush where my human has put it. It is definitely snuggly.
We took the advice of our previous pet shop to buy Simpsons dog food as they had done their research to ensure they were offering the best available. Our previous labrador lived to the age of 14 and a half and she and Ozzy, our 3 year old lab, love Simpsons food. When our local Animal Inn closed recently we had to quickly find a new supplier who could give us a reliable service and we are delighted to have found Pet Express. Thank you so much for enabling us to continue feeding such a good quality food to our lovely boy who also appreciates his super free gifts which he rips from the outside of his Food bag with great enthusiasm!
