As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Ordering was simple, goods delivered as quoted, hassle free shopping.
Great value, wish the postage was cheaper too, fast delivery my dogs love these
Brilliant service and a nice collar, cheers.
All good except the free gift I have two small Yorkshire terriers and the gift was of no use to them way too big
This is the best toy my dog has had. He likes squeakies but squeaky soft toys get destroyed. He loves playing with this and we play with him. It also makes a variety of different squeaky noises depending on how you squeeze it. What a fabulous freebie!
Postage was maybe a touch slow - really appreciated the free gift as my dog loves it
I've had these before and will buy again as they fit my dog's bed and look attractive. However eventually my dog tends to scratch a hole in them. Fine for the price and stylish.
Excellant product the best I have ever bought for my cat. No tracking and absolutely no smell from the litter tray. The pea husk with vanilla milk has a delicate fragrance very pleasant.
My order arrived on time and was exactly as advertised. The best Cat litter I have ever bought for my cat. Very mild delicate fragrance and no nasty smells at all. Very pleased.
I purchased the KatDen for a stray I feed so she is protected from the elements. I bought the liner and mattress option so the den is well insulated. She has used it from the get-go. It is sturdy and well-made. I like the fact the entrance is set back so this provides additional shelter. Money well spent!
Easy to navigate website, excellent selection, and competitively priced. Great service. Arrived in super quick time.
Customer service is excellent
They were to big for my dog so had to send back, but these are brilliant for those chewers out there, and don’t harm the dogs insides ….. great for teeth health as well…… they used to come in small and large….. i have an average size frenchie…. So the 6.5 inch bone unfortunately is to big ☹️
Cat loves this litter box, it's very big and that's great for our cay. Easy to clean out
Got this to replace our old litter tray. Our cat is a house cat and this tray is brilliant, it's very roomy and he used straight away. Easy to clean and no smell.
Spacious, solid, best price I could find. Quick delivery - and cats already investigating! Recommended seller.
excellent service
Have 13 cats and they all loved playing with their new toy
My cat will only east Hi Life Tuna and Applaws tuna loin so I am constantly buying these two items
Order arrived when it was stated that it would, easy people to deal with, will be re-ordering Hi Life again when I have run out of the current stock I have
Fab service
