As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Can only congratulate the serve from Pet Express. Web pages excellent and the guy who delivered was so nice and helpful
The mattress and liner arrived very quickly, just the day after I ordered and I was kept informed of the delivery time.
best hay product for the price but it has shrunk in size to what it was
Luna is very picky but she loves n&d products
It was difficult to find n&d in the UK - thank you, I'll order all the time
It took way too long to get here, but I do love the product for my Pomeranians
Quickly dispatched well packaged good price
My dogs always seem to like what you send well done Thank you
I ordered two sizes one is perfect other far two big, I measured my dogs as specified, I didnt realise until they were delivered that they have to go over the head which my dogs do not like, they are really good quality and the smaller of the two fits well.
They have one and a half each - each night to help them settle to sleep. They love them.
They love them and have one and a half each last thing at night to settle to sleep. 💤
He has a slightly delicate stomach and Symply suits him and a 12kg bag lasts virtually a couple of months, so around £1 a day.
Quick delivery, good price and great product. Even got a free toy. Happy customer ✔️
I was looking for a grain free food that would have all the joint care the dogs need and would also be suitable for dogs with sensitive digestion. This one ticks all the boxes. The dogs love it and they have no more digestion issues.
My dogs love these antlers as they enjoy a good chew. It keeps them occupied and helps keep their teeth clean. They are good value for money as they really last for ages. They are just like the product photo with no nasty pointy ends like some other antler brands.
A crunchy treat which is good at helping to keep my cat’s teeth clean. 😸
I do like shopping for my Birman at Pet Express, they are efficient, and very helpful and friendly when dealing with them in person. 😊
My cat is very inquisitive and enjoys playing with new toys. Even better - this arrrived as a free toy with my order ! 😻
My Birman cat only likes wood pellets and this is ideal - firm pellets and not a lot of dust. 👍
So easy to order came when stated
Great little treats just right for two little yorkies
Have used these before, easy to wash. The dishes do not slip on the floor
My rabbits love playing in this tunnel, they do hide and seek. It's safe and very lightweight, and easy to clean.
