As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Good Value delivered on time! our dog loved the Nuggets but hated the flakes which we bought later. if your dog likes crunch stick to the nuggets
I bought this as I used to feed my dog Hills Science Plan but it was expensive and also they test on animals so I wanted to change. I have a 4 year old cocker who can be fussy but with this food she eats it every time. I tend not to put too much water with the food as it can go soggy and gets wasted. Obviously make sure there is fresh water every day. Also, you dont need a lot of it so a big bag like this goes a long. She gets about 150g with the odd carrot or piece of cucumber as a treat. Good work IAMS!
PRODUCT 5 STAR CUSTORMER SERVICE 5+ STAR DELIVERY 5 STAR WILL BE USING AGAIN SOON
Superb item. Fast delivery and well packed. Thank you
I use this product all the time and its brilliant
The product is good but afraid my dog is not impressed with the taste, so I wil not buy again. Your handling of the sale I feel commom-sence was used in waiting for the other item on the list to come in and the send the parcel out together.
Quite a long wait for this item (which I understand was out of your control). I feel you kept me well informed and I am delighted with the product which I must say I can not find anywhere else.WEll done
and worked for a while but kept falling off. as we all know - bunny's like to dig and reason for this was to discourage the digging - when high he would climb on with front paws and eat, weight often dislodged from cage. when lowered he would try to dig the food from the bowl and his weight again, would dislodge bowl from cage. On the plus - when it worked - no mess. cons - Difficult to attach to nero cage. often coming loose - eventually broke. expensive considering....
i generally used this under the carefresh or in other litter trays - i found it ok and did what it was supposed to do but found that I used a lot of it each time i changed the litter tray - one bag wouldn't last very long - may be 4 - 6 litter changes. Good side - easily stored, approx 4-5 days before litter needing changed - more frequent if confined to cage and only using one tray. = cons - expensive. not many litter changes per bag unless very low amount in litter tray. Hope this helps.
Hygienically fab, lack of mess - fab, easily cleaned up - fab. Nothing bad to say about this for bunnies anyway with regards usage - easy to see when needing replaced. Only downside is expense - which I've taken one star off for. When its on offer it generally competes with the rest - but cost effectively when not it can work out expensive - but in comparison to sawdust and the like - doesn't need changed nearly as much especially when used in a litter tray. Hope this helps. I tried others and compatable cat litters but always reverted to carefresh.
Absolutely brilliant product would highly recommend for any pet accidents.
good size bale of hay at a realistic price
The design of the attachment meant it was difficult to attach to the side of the hutch
This is by far the best hay, my pets love it and is far better quality than some of the other brands available in the pet shop, there is a noticable difference. There was however a large delay in receiving the product due to an issue with the supplier
There was no benefit or noticable difference from ordinary wood shavings.
This hutch is great it offers secure hygienic accomadation for your pet whilst being practical and stylish in design
Helpfull and professional assistance over the phone and emails. Had good communication. Goods were well packaged and even had full refund asap when coutrier dameged them in transit. 10/10
As usual, your product was good quality, delivered quickly and efficiently. Keep up the good work!
This is a really great crate - my staffy is well comfortable in it and because it double locks there is no way she is going to get out.
I bought this cage about six months ago for my aged Johnson! Its just job and for the price is good value for money.
I have 2 black labs, a7yr old and a 4yr old. The 7 yr old one has recently got picky with her food and I am pleased to find a product that I can again use for both of my loving dogs. Delivery was very rapid as well and both dogs and my daughter(16yr old) enjoyed the free toy that was included in the parcel.
bought mr snugs for my cat a few weeks ago with a vet bed, at first he just sniffed around and walked away then within a few days he was going in and out he loves it he likes to be out at night so i feel happier now he has shelter he is in mr snugs during day also,he prefers to sleep in there rather than inside the house we have it beside our partio door so we can see him and he can spy on us too,honestly you wont regret buying it really fantastic. thanks mr snugs.
My two golden retrievers are both power chewers so I have to change their nylabones frequently, as they make their gums bleed when the get too 'scuffed'. They do keep them occupied and their teeth clean though!
These brushes last a long time before the 'bristles' start to fall out. My dogs get brushed at least once a week and it's nice to use the soft side on their heads and ears.
I have a 5 year old golden retriever with severe elbow arthritis following an injury as a puppy. This product was recommended by a friend who breeds labradors. Freddie has been on it for about a month and seems more cheerful and sprightly already.
