As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.

4.8/5
Rated by 15858 customers
solar glo lamp
12th March 2010

Helpfull and professional assistance over the phone and emails. Had good communication. Goods were well packaged and even had full refund asap when coutrier dameged them in transit. 10/10

b70
Great Service
12th March 2010

As usual, your product was good quality, delivered quickly and efficiently. Keep up the good work!

Anonymous
Great Crate
22nd February 2010

This is a really great crate - my staffy is well comfortable in it and because it double locks there is no way she is going to get out.

Frank B
This Cage is great
20th February 2010

I bought this cage about six months ago for my aged Johnson! Its just job and for the price is good value for money.

John
Very Happy with dog food
30th November -0001

I have 2 black labs, a7yr old and a 4yr old. The 7 yr old one has recently got picky with her food and I am pleased to find a product that I can again use for both of my loving dogs. Delivery was very rapid as well and both dogs and my daughter(16yr old) enjoyed the free toy that was included in the parcel.

L Meldrum,
best buy ever
30th November -0001

bought mr snugs for my cat a few weeks ago with a vet bed, at first he just sniffed around and walked away then within a few days he was going in and out he loves it he likes to be out at night so i feel happier now he has shelter he is in mr snugs during day also,he prefers to sleep in there rather than inside the house we have it beside our partio door so we can see him and he can spy on us too,honestly you wont regret buying it really fantastic. thanks mr snugs.

Anonymous
Good value
30th November -0001

My two golden retrievers are both power chewers so I have to change their nylabones frequently, as they make their gums bleed when the get too 'scuffed'. They do keep them occupied and their teeth clean though!

JaneP
Good quality brush
30th November -0001

These brushes last a long time before the 'bristles' start to fall out. My dogs get brushed at least once a week and it's nice to use the soft side on their heads and ears.

JaneP
Seems to be working...
30th November -0001

I have a 5 year old golden retriever with severe elbow arthritis following an injury as a puppy. This product was recommended by a friend who breeds labradors. Freddie has been on it for about a month and seems more cheerful and sprightly already.

JaneP
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