As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Once again good product and on time.I did request a change of delivery address and had a email to confirm it as I live of grid .Sadly it didn’t happen but your new delivery service did find me and still delivered it on time and in perfect condition well done to them and thanks to DX Express I would recommend you as highly .Rob
This is the second DD dog bed that I’ve bought from Pet Express and it really is a super bed too! Good quality and my dogs love it!
Item was out of stock but I did not know when I purchased. I did thankfully get an email a few days later to let me know though. Product is great though so it was worth the wait!!
Nature’s way has been such a hit with my two new pups and has cleared up all their digestive issues (runny tum etc), coats look health and pups are very happy! Highly recommend and locally produced!
Prompt delivery and bang for buck - so so pleased to have chosen The Pet Express for my new pups! Would highly recommend!
Great seller,fast despatch and delivery. Great communication. Thank you👍👍
My boxer loves it Great speedy delivery
Have bought this product many times as our 2 dogs love them and are a good size to use as a healthy training treat. Great price & quick delivery.
We were concerned that the cat whoch decided we were their humans would not like it, but it was straight in there and has slept in it every night since putting it in the garden - also sleeps in there diring the day. This was purchased for a cat that has lived in our garden for a couple of years - initially sneaking into the shed that we have recently got rid of. It refuses to come into the house, except just inside the back for food. Can't get near it, so don't know if boy or girl, but very cute. Haven't put the door on as yet as we wanted it to get used to how to get in and out. Maybe a job for this weekend.
Dispatched the same day as the order was placed, tracking infor lmation provided - first class service.
I have 3 cats, well two adults and a kitten, the older ones would play with it but the kitten always takes over so they don't get a look in 😆
My cats lapped this up, pardon the pun. They mainly have dry food so it was a change for them. They do occasionally have wet food so it was a bit of a treat for them. The packaging when it was delivered however was a bit worse for wear. Luckily the pouches hadn't been damaged/leaked, but I think that's more down to the delivery service.
Quickly delivered
Great product and delivery couldn’t be better thanks
Brilliant all round service
Hassle free delivery. Good selection. Will be using again.
Cats seem to prefer this product. Doesn't get walked out the litter tray as much as corn based products.
Great product and price. This is the second Danish Design coat I’ve bought for my dog. A delay in getting the coat from The Pet Express, but kept informed. Very happy with my purchase.
Website easy to navigate and ordering online simple to use. Goods received in good condition and just on-time.
great as always
my dog love these. natural and healthy bones. I hope they will be back in stock
