As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
The free you is a real bonus given the food is at a good price to start with. Great overall package of value and service which really impresses me as a new client. Thanks , I will be ordering again.
Excellent fast service; even though my order was placed after the next-day delivery cut-off time, it still arrived the next day! Brilliant.....
The love all the Canagan fish varieties - but this is their absolute favourite.
The love all the Canagan fish varieties - but this is their absolute favourite.
Bailey said thanks. he destroy most toys, but not this one
delivered promptly. excellent service, thank you very much.
Quick delivery and all the products in the picture were included. The letterbox was a little scratched on top despite being well wrapped in bubble wrap on arrival but it doesn't really matter...it's a box for poop at the end of the day! Lovely, good quality bed which was the main thing. Would recommend The Pet Express and probably use again
My little cat adores this cat kennel, in fact she is at this moment, curled up fast asleep. Will be buying another one for my other puss.
would definately use again
All that we needed for the arrival of our puppy. Speedy despatch. All as described. Thanks so much
The cats love it and even though it rained all day today, other than the moisture the cats are taking inside, no issues. The construction has not seams, so no possibility for leaks. And it looks good. And most importantly, the cats love it. One seems to have basically moved in permanently.
Very happy with the service and the speed. A question regarding delivery address was professionally and quickly resolved. Very happy.
Only one problem: small enough to fit under the sofa, which is when the excited play stopped.
My dog loves this dry food and has no stomach problems at all. Her coat is gorgeous and she looks so healthy. Wouldn't hesitate to recommend it.
effortless shopping experience
not used slip lead before as thought it was a bit choke-chain-y but works well and is very colourful.
no more spinning the collar to find the clip, just pop this on with the collar and ready to go!
Efficient friendly service and I was able to collect from my local store !
This really helped our little golden cocker puppy settle in on the first couple of nights. We didn't hear any whining, he just snuggled up to this and slept all night (we had to wake him to go for a wee). I really recommend this product.
Easy to put together... Sturdy... Great quality product.
Arrived on time
Order arrived very quickly, everything as ordered.
Really good quality kitten food and a relatively local company for us. My kittens both love it.
