As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
We needed Pero Labrador food following Google search we found Pet express offered the food at a really good price. Next time I will look to pet express first. Quick delivery. Great price.
Service was quick and delivered on time.
A good product and nice gift but unfortunately i have to golden retrievers and a lab - its very rare that a toy lasts long with soohie and this ine didny but I suspect for a non-destructive dog it would be great
Used pero for years and been very pleased with it - ordered from petexpress before and was so pleased i ordered again and as long as things stay this good will continue to do so - very satisfied customer
The stray cat is now a very happy permanent member of the family installed in the garden! It would be great to be able to get a sheltered outdoor seating area to attach to the side of this!
A very well designed outdoor kennel offering a sturdy and waterproof shelter. Looks like it will stand up well to weathering. Just a shame that my cat has totally ignored it to date!
Quick and efficient delivery. Delivery was free too which was a nice bonus.
My dog is obsessed with these. He will do anything for them - and they are our go to treat for anything and everything. Our guy a a ridiculously picky eater, and will often spit out other treats...but never this.
My Australian Shepherd boy loves these. They don’t last him too long, but they’re a guaranteed win.
Each package comes with two to three bones (depending on the size) and they keep my fella busy for an hour at least (the other bones we get keep him occupied for maybe 20 minuets). He also is quick to return to these several times. Great value for money for my picky boy.
Prompt and effective service thank you
Order was despatched the morning after it was ordered and tracking service worked well. I bought the cat kennel for for a feral cat I have been feeding for eighteen months, He is very nervous of people so will only live outside. I bought the liner and mattress to make the kennel more comfortable. Within a day he was using it and really likes it. After a rainy week the kennel has stayed dry inside. I would have liked the kennel to be a little larger as he only just fits in and I am not sure a self heating pad will fit in, as well.
Great cat home for winter weather, puss loves it!
Deserved easy to navigate the website. Good quick delivery. Packaging great not over the top like most Amazon sellers
Can not believe the strength to weight ratio of the lead!
Very prompt delivery!
Seems to be the right size kibble and the only biscuits my dog likes!
My dog loves chicken but I didn't buy products containing non-free range chicken, but with Canagan my dog can now eat chicken. Also I believe that Canagan keeps her healthy - she is much more agile and healthier than her sister (owned by my sister) who only gets average dog food. I really think Canagan makes a difference!
Never a problem with any order we have received. Everything is packed well and products are as described.
Slows our 6 month Lab down. Sturdy easily to clean.
Fast delivery great product many thanks
Very fast delivery
Great, quick service.
Bought with separate cat-flap but wish I had bought it with it already attached as it was a bit fiddly to put on. Sturdy, doesn't let rain in. Very pleased.
