As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Great for my german shepherd. Only food that suits him. Would definitely recommend. Easy to order and arrived on time.
Good service
Good communication
Just what I asked for fast delivery and easy to put together
Just re ordered usual products and as always, prompt delivery.
Very impressed with price and service
Arrived as expected
Fantastic service quick delivery and fair prices
Good strong ring. Should last a while. Bright in colour to see on ground.
Our dog will eat this for dinner and lick the bowl. It’s very healthy looking and you can see all the good ingredients in its mixture. Good and solid but with addition of some water can be made into more of a pate like consistency.
Our dog had lost most of her teeth whilst with previous owner. After we got her an op to remove bad ones we wanted a soft food that would be palatable for her. She’s loves this.
First time used these. Easy to order. Came when it said. What’s not to like?
Lovely tshirt with little detailed print sleeves too makes all the difference
Very efficient and good value
Very efficient service. Good value. Good product.
Very efficient and prompt service. Everything is well packed andcartives in good shape.
Fits the cat summer house (its a small dog kennel actually but don't tell the cats) perfectly adding to their comfort when snoozing in the garden.
Cat loves the treats. Easy to order and good delivery.
Good service, quick delivery. Getting a free dog toy with the order is a bonus!
This food has changed my dogs health. Instead of his previous food going straight through and making him sick from the lack of obtaining sustenance. He is so much better and happier. He especially likes the toys that sometime comes with the food.
The delivery is about two working days from order confirmation. I can track the order so makes it easy for me to adjust when I’m going out. As it is quite heavy the delivery guy offered to lift it indoors. Very polite.
My golden retriever puppy loves these, she started with the mini ones and progressed to these as treats for training and lunch!
My golden retriever puppy loves this, she loves the rope legs and the crinkly wings and it has fared well so far?!
Very good service. It’s the first time I have ordered from The Pet Express and would do so again.
