As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
This cooling mat is great and my Mums dog loves it. Has been a godsend for her in this heat.
Easy to use website and fast delivery. Would definitely order from The Pet Express again:)
My Dad’s dog absolutely loves these chews%!!
I like the product and all his doggie friends enjoy playing with it.
prompt delivery
Our African Grey goes through a treat stick in less than 5 minutes. These stick are baked and more of a challenge - it now takes him 20 minutes. We will be buying more!
Good service. Product well packaged so no damage when delivered.
Fast, efficient delivery and you are kept up to date on when products have been dispatched. My Gerbils love these buttons so being able to bulk buy is a good option.
Snuggle puppy has been a godsend in settling our new puppy and where ever he goes, it goes!
Perfect home for a outdoor cat. Well made and very cosy.
No problems
Great service, thank you.
Our 1yr old cocker spaniel loves this toy. He gets really excited when he sees the tornado come out and great that it makes him work for his food.
????Very speedy delivery, which was great as our mum forgot to order our treats in good time. We didn't have to have a day of abstinence! ????
We are three poodles, two standard, one miniature our 'mum' buys these for us as bedtime treats. They are yummy! We all forget our manners when it's bedtime and push and shove to get the first one .
I have had 9 so far, not because they break, but as my boxer flies around in the woods she has lost them . It’s the only toy she wants with her, keep them in stock please !!
I was recommended this site by a friend for a specific food and after trying to get it locally and failing I decided to come here and give it a go and the admin are very helpful and delivery was quick! I'm glad to say i ordered again the following month and will be again next time I need to order again
I was worried my dogs would be fussy and turn their nose up at this food but they dug right in they love it!
Confident of the lead's safety and security when using appropriately i.e. with my large dog of 47kg. It is sturdy with the tape moving smoothly when extending/retracting.
Easy and manageable site through item search to ordering and payment.
A quality cord lead made by a well known manufacturer at a bargain price. The website was simple and straightforward to navigate and buying was equally easy. Delivery was fast and we were kept informed of dispatch, it was also well packaged to offer protection during transit. Would certainly use this site again and happy to recommend it to anyone.
easy transaction and fast delivery and great that it is a fairly local firm
Fast and efficient, easy to use online.
