As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Easy to use website, no uneccessary packaging and quick delivery service
Quick, accurate delivery
I bought this for a feral/stray cat who had taken up residence in my garden and was too afraid to come into the house (but I do have five cats already so he was probably too nervous). With winter approaching I was so worried about him so decided to buy this. The little guy took to it straight away. Whilst I am hopeful that he will come in the house eventually, this is protection from the elements in the meantime and does a great job.
My cocker spaniel loves them the biscuit looks good and the service is excellent
Delivery was next day and the products were very good
Can't complain about the service. Quick dispatch and no issues.
Just what we needed now the weather is cooler!!
Very quick service - thank you.
Excellent product. Smells good enough to put in a pie
Brilliant product. Brilliant service as always
Dogs love theses bone shaped treats and they are nice and small for training
Very professional
Took the cat a couple of days to get used to it but now he loves it! Cosy and warm for him.
Excellent collar great value for the money
Excellent just what I needed and good value for money
very efficient
Item was exactly what i needed with the colder weather on its way. My cat walked pretty much straight in and has used it every day since
Service was brilliant - we ordered one evening and received it within 2 days - free delivery -
We purchased this as we have a stray cat in the garden & decided to keep it wind and watertight until it can find a forever home - he loves it - I put a cushion with a fleecy cover in & he is so cosy.....would definitely recommend this product.
