As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Great delivery timescales
Easy to use comfortable to hold.
I will recommend this product to my friend's cats
Only the best for my little furry boy! Would definitely recommend.
Although I ordered just before Christmas, I was kept up to date with the order and it was delivered when it said it was going to be. Well done!
Fast and easy to order, arrived on time and the product was perfect just as described
Very happy with this coat , brought a small for my 4.5kg Shih Tzu , it has plenty of length on that straps for adjustments so fits well. Waterproof and warm. Perfect.
Easy to use app, cheap p&p and quick delivery.
Arrived well packed and on time
Fed all of our Choccy labs on Symply from birth and would not use any other food. they look so healthy.
Very pleased with product. Quality and very well made. Would recmoment.
Excellent service. Quick and efficient.
Great Catden. Well made and sturdy. Would recommend.
I initially ordered the wrong food. When I rang to correct this the phone was picked up on the second ring and a very helpful lady sorted it all out for me.
Delivery as promised with clear communication.
Our dogs coat shows the quality of this food and the Pet Express delivered quickly as promised.
My dog loves this food and it is really good quality
Fast delivery. Good quality for price, perfect for my two little fishies.
Great service, lovely product. Cat went in it whilst indoors but hasn't ventured in yet since put outside. Only had a couple of weeks though.