As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
My cat loves Canagan so i continue to buy it. It is good quality at 80% meat.
Ellie, our flat coat retriever, has been on Canagan for many years and she is doing very well on it. She's just turned 13 but looks, runs and swims like a 5 year old. Her coat is fantastic on this food and she always gets compliments on her looks.
Canagan is the best food for our flatty but only certain retailers like Pet Express do it. Ordering is so easy and the goods turn up when you say they will and left in a safe place if not going to be in. You also get a small loyalty bonus which is better than nothing. Shame you stopped doing the animal chews which my dog enjoyed as a real treat. I miss the free toy with every order but not surprised you had to stop it.
Great product and fast service!
He refuses to eat any other dried food
So quick & efficient. Couldn't be better.
Our adorable pooch refuses to eat any other dried food.
Ease of use perfect as not heavy ceramic or clattery metal.
Glad to find these dog feeding bowls as better than metal or ceramic for everyday use.
All good.
easy to navigate what I wanted on site and kept informed of progress of order, the cat shelter was as described and a good price I would recommend to friends and family
Exceptional product at a competitive price. Excellent prompt delivery.
Bought this product for many months and my dog, who is very picky, loves it.
Great fast delivery and happy go find out local collect available around Devon
My rabbits cannot get enough of these treats. They love them.
My rabbits cannot get enough of these treats. They love them.
Really good quality and our dog loves sleeping in it
When it came it was well packed. In plastic and in a box so no split bags Had some from another company and the bag of sand was split when it arrived so had a bit of a mess in the house
Excellent service and prompt. Our cockatiel is loving it as he sits on it a lot and is easy on his feet when going in and out of his cage.
Fantastic service
The wood pellets for me, seem to be better at keeping odours at bay. This particular product is really good value. I order 2 large bags at a time, since I have 3 cats, which last about a month. The service is excellent. I had an issue with packaging, but a couple of emails later, and it's so much better.
This is a very good company indeed, the delivery is always so quick.
No problems with the order. Great price. Arrived as stated.
Thank you for my order. Well packaged as usual and perfect quality products.
