As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
clean and ideal for guinea pigs to scruffle in
Thanks for the free gift. My old cat, Stella, keeps it in her bed!
My order was dealt with quickly and easy. It arrived in good time, too!
MY order was dealt with quickly and easily, and delivered in good time!
Odi is loving his lamb with superfoods. I opened his bag up today and his head was straight into the bag. I have found that the superfood biscuits suits his stomach better. It's more expensive buying the 12kg bags, but in the long run, it works out cheaper as it lasts longer. I Highly Recommend the Arden Grange Superfood. Thank you for your excellent service as always 😁
Arrived on time, so happy with the product, everything I wanted, only one box which is brilliant, thanks 👌
Give these to my Akitas to keep their teeth clean and they love chomping on them!
Received goods in good time.
Bowl is suitable for small to medium portions so good for my puppy. Only criticism is that it is lighter than expected as the advert says heavy gauge steel.
First bed went missing with DHL - replacement sent by return for which I was very grateful. Things go wrong but it is how they are put right that counts. Great company, will definitely use again. Highly recommend.
Best dog food, gives my dog a beautiful coat and sh loves it
The delivery arrived on time and safely package. Our spaniel was very happy
Dog Chocs are so hard to find and Pet Express selection of Dog Chocs are great, as are the Chocs the way my dog loves them.
I have ordered many times, and only once had an issue which was dealt with quickly and efficiently - Great Service
My dog loves this food and this service is amazing
arrived on time and well packaged
perfect size, pretty much silent and my hamster lovess it
Good quality brands at a respectable and reasonable price,and loads of variety of pet items will definitely be coming back to purchase more things big smile loads of stars
My little fur babies absolutely love these biscuits,I tried a variety of indoor biscuits for my indoor fur babies but they turn they noses up from them,but these they absolutely love them big smile loads of stars 🤩
pleased with the service
Good price and received quickly.
Prompt communication and delivery
