As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Jacket is well made with good adjustability. Best of all it has NO velcro - the strap arrangement is far more robust and far easier to put on our dog Bisto, who seems to like it better too. Many thanks to Pet Express from Campbell & Janet (& Bisto!).
First rate service
Excellent product which my ageing spaniel adores
It’s perfect, waterproof, and with the self warming blanket cosy.
Good service. Good quality
Good product had it before from another source
Pet express offer an exceptional service, are easy to use with quick delivery.
I'm very pleased with this coat. Good quality and available in longer sizes, so I was able to buy a coat long enough for my collie retriever cross and the underbody section with the overbody Velcro fastening is ideal - no danger of the Velcro catching on her coat. So far I've only used the waterproof outer coat but appreciate the 2 in 1 idea. I would definitely recommend.
Good quality
Good selection, prompt delivery.
A great Christmas-present-to-be for a squeaker destroying pug!
Great bugs arrived healthy and lasted ages. Very happy!
Love it great fit and a fraction of the cost of the coat I was going to purchase
prompt service
Wanted to get this kennel for my stray cat that comes around everyday. The weather is getting colder and I was really worried aboit him. But he loves it, sleeps in there in the day and bight! Very warm and insulated. I did buy a normal wooden kennel but rotted quickly.
Lovely but came up on the large size around body and neck. Adjustable neck would improve this design rather than fixed elastic.
Good advice on sizing and quick delivery.
Excellent , came within the time stated and left with a neighbour as requested , no problem !
Never used before but will be using again, great choice and fast service
My dog loves it ! She really thinks she posh ! Also keeps her warm and dry !! ????????
