As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Really nice item - great for outside cat shelter
Smooth & speedy order process - no problems
The Canagan Free Range Chicken Grain Free dog food is magic. Its the only dog food our dog as smelled and then eaten straight away without finishing until it had gone. We have tried several types of dog food but she loves Canagan the its brilliant.
our puppy loves natures way product and am very glad that i can order on line ,fast and efficient service
My dogs love this food-the chicken flavour is favourite
Excellent free toys
My dog has a very dodgy stomach and these hypoallergenic treats are perfect for her with no bad after effects.
As good as a similar brand we used to buy but was very hard to find in shops and on line. We get a good supply of this food which does not affect her dodgy stomach
User friendly website- easy to navigate. Prompt delivery free toy included in order-Great
They always have the dog food I need and deliver it very quickly.
I brought this as a replacement for an old terrainium with sliding glass doors at the front, which made it hard to clean out unless removing the glass (leading to it smashing!) This design is much better and it’s nice and sturdy. It arrived quickly and was well packaged.
Just as expected
Delivery has always been on time and if there have been and issues the customer service has been excellent
My Staffy cannot eat any meat, fish or dairy. This food is perfect for her, she has been eating it for the last five years and has thrived on it. The food covers all her nutritional requirements but I do mix it with some homemade mix of boiled rice and veg as she enjoys the different flavours
A good product that doesn't make as much mess as other brands
Prompt service and delivery.Our dog absolutely loves the salmon cookies.
|Prompt service and quick delivery.Our dog absolutely loves these salmon cookies.
Very prompt service.Arrived very quickly.Our dog absolutely loves these salmon cookies.
Good service provided , very pleased all round.
Would highly recommend this product, well made and cosy inside.
This is an amazing product excellent quality and value for money .wonderful fast delivery and tracking service this company ticks all the boxes
Soft, warm and brilliantly put together this is great for the feral cat that visits my garden
Very helpful
Our cat started sleeping in the fleece igloo as soon as we unpacked it and he loved it. We had bought the Katden about two months ago during the summer but the cat didn’t go into it. Now however, with the fleece lining he has started to love going into the Katden. I’m sorry I didn’t just get both together. This could be also used as an indoor stand alone bed/igloo.
I haven’t given this to my dog yet as it’s a present but it looks strong
