As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
A quality play ball. An unexpected "bonus* present for our fox terrier, who will love it.
I always use these beds for my greyhound. They provide good quality and comfort for a large dog.
I have shopped with The Pet Express before and always been pleased, as I am this time.
Well packed, fast delivery. Thank you
Chic looking cushions and my dogs love them
We bought this as our cat was a bit big for the one we had. I like the material these are made of as there are no problems with having to care for wood or stain it. Just have to get the cat to get used to it!
Very good service. Emails to show status of the order and quickly received.
Bought for a semi feral cat that comes into our garden, even our tabby cat checked it out! Provides good shelter for rainy days and cold nights, the recessed door and flap make it purrfect!
Good administration and notification, prompt delivery - excellent
Quick service
Really sturdy. Feral cat went straight in
My dog has always been fed Canagan Chicken.
Service and delivery exceptional. Bought for a stray, I have made it cosy but cat not used it yet. I think she feels as if it’s a trap! I will keep trying
Excellent service and delivery. I’ve made it cosy and warm but my stray cat won’t go in it yet. I’ll keep trying...
Great and efficient service
Our cat loves it. Very well made, good design and just the job.
Quality product with good and efficient Delivery
Good seed and fast delivery.
Fab website, love the loyalty scheme and competitive prices. Delivery is so snappy and love that they ship my dogs food with a trackable courier service. Extra bonus - they always send a free toy with my order!! Wouldn’t buy anywhere else, thanks pet express ??
Great communication regarding order. Well packaged, great value and quality
Bought 2 to replace similar baby duck. Perfect and additional replacement squeaker added bonus.
Perfect size for our puppy and is lasting well so far!
Fast and efficient service as always.
