As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Terrific service. Superfast delivery. Exactly as described on the online shopping website.
good service quick delivery
Arrived next day and packaged well
Great service and my budgies loves the food.
My initial order was damaged in transit to me, and was not able to use. I spoke with Benjamin at the store, and he quickly arranged for a replacement cage to be sent out to me. The second cage arrived the next day and the damaged cage was collected. I'm very pleased with the cage and the service I received from pet express
I keep coming back to Pet Express as they seem to offer such good value. The dogs love the free toys too!
We have a very fussy eater who hates having her teeth cleaned. She will eat Canaghan though when mixed with some wet food and it cleans her teeth too! Her younger sister is now eating it too.
As described delivery sooner than expected
Speedy service. Arrived safely.
Good quality coat and much admired
I have got my last few bags from here and have never had a problem. A good service and nice and quick delivery.
Fast delivery, and great service.
Only downside was delivery took quite a few days.
Fantastic- the dogs love it