As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Fast delivery good product
Cat didn’t need pursuading she went straight in it & loves it. Good quality, great size, plenty of room. Great speedy service
Brought for my parents cat, Well made ideal for our English weather, the cat had a sniff and happily got inside it.
Order received very quickly and items were just as described
Very good feeder. However when I received it I didn't think it was right for my small garden, my fault. So I returned it and got an immediate refund, no questions asked. Impressive customer service.
Used click and collect and it couldnt have been more easy
The bugs arrived healthy and the packets are designed so you can empty a few into the viv at a time
Good choice on website and excellent delivery
Easy to order, delivered on time, great
Excellent size cage for African Grey, plenty of room to spread his wings and play. Good service. Many thanks
Good size cage for African Grey parrot, seed guard works!
Prompt and reliable service. We always use this company. Recommended.
Excellent service,thank you.
Ok service
Thank you from my cockerpoo who loves these balls , my daughter’s dog has one before and she kept pinching it all calm in the house now .
My cockerpoo loves these balls as she kept getting my daughters dogs ball which is the same so very pleased with my purchase