As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Arrived on time,Well Pleased with Service.Good Price Paid.
Great Service.Good Price,Arrived on time.Well Pleased.
This is an excellent outside shelter for my cat. I don't have a cat flap so if my cat escapes outside and stays out all night, or if I go out for the day and cannot get him in, I now feel reassured that he has a warm snug place to shelter.
My cat loved this and played with it for ages
The website is easy to use and once I had put my order in, it arrived very quickly and was as good as I expected. The mystery gift for my cat was loved by him - thank you!
Great price and delivery time straight to your door
First time ordering with Pet express great prices delivery time and straight to the door what more do you want thankyou
The dogs love the toy although I have 3 Staffies it didt last long tug of war for the next 3 days nice 1 kept them busy
speedy delivery with good product selection
Nice to get a surprise toy for the furry kids
Very reliable and delivery is good.
My order arrived early. The site was easy to use and find what you were looking for. Customer service was fantastic. I bought the Arcadia Solar Basking Spotlight which was well protected so one happy tortoise. ?Arcadia Solar Basking Spotlight?Thank you will be using this site again and
Excellent service. Item as described and well packaged. A very happy customer. Thanks to all at Pet Express. HIGHLY RECOMMENDED..... PERFECT AAA+++
Fast delivery and good communication
Our neighbours cat has been sleeping in our garden, he loves his new Katden! Didn't like the catflap on it much at all so that came off straight away, but to be honest, it isn't needed to keep it dry and warm.
After finding out that my local pet shop had stopped selling snake food and one of the other unmentionable stores and its high prices I needed to find a new supplier and thought I'd give it a go the prices are fair and delivered when scheduled so all in all a very good service.
This is one of the best seeds out there
The cave was damaged in transit. One phone call and all sorted, no fuss.
Excellent service, received order promptly with no problems
It was a 100% perfect transaction with 5* communication as well. I will be placing my future orders with you. Special thanks to Charlie. ?
Great communication, fast shipment, easy order!
