As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Very happy with it I’ve lined it with a fur lining as the cat lives outside
Cat has been using it in this cold weather- not as good as in front of the fire but what is? Quick delivery. Nice a strong, looks like it’ll last for years.
Arrived quickly, good, robust product. Cat loves it
Speedy and efficient
We have fed our older lab retrievers on this product for a number of years and find it fits their lifestyle and digestion perfectly
He is definitely more enthusiastic about Carnilove treats than any other dog treats he has tried, and they don't have a negative effect on his delicate digestive system ... we are relieved to report.
Great service. Good communication.
Very good. Driver phoned and I gave him instructions where to leave item ordered.
Parcel received and there was one pet mattress missing, which is a nuisance. But you dealt with it quickly and another bed was received within the week
I bought 2 to replace the fillings in Sophie Allport dog mattresses, and they seem so much better than the original, although only used for a couple of weeks
Perfectly happy with the free toy, 2 weeks in it is still in one piece
Very quick delivery. Ordering is very easy. The cat litter is perfect. Hides smells well.
Dr John hypo lamb
Item as expected, good delivery, and my guinea pigs are happy :)
Very good.
Solid, heavy enough not to be blown about by the wind and plenty of room inside for a large cat. Needs to be mounted on 4 bricks to prevent moisture from creeping in thru the 3 small holes underneath. Very fast delivery. Mattress & Liner are thick and well made for comfort and warmth support. All in all a good choice after much research.
Came quick and as expected aside from size but that was my error.
Having found a food that cats like and no wastage I was pleased to find that someone could supply , quickly and efficiently ,after constantly being let down by various other people. Would definately recommend to a friend
Prompt delivery
Great product, well made. Pet Express very good company to deal with.
my little dog is a real fussy eater but she loves this , she has no teeth and its just the right texture for her , i recommend
Eddie has always loved these treats; they are good because you can cut them to whatever size you wish.
Dispatched quickly, order did take over a week for delivery due to the Postal Strike.
Speedy, reliable delivery.
