As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Dog enjoys it and I feel fairly confident she can’t hurt herself!
Have used these as bedtime and ‘I’m leaving you for a while’ treats for years. Dogs have loved them. The 5kg sack is far more convenient than the equivalent weight in 250g packs.
Fast service, good packaging, accurate order
Speedy and easy. Its difficult to find providers that will deliver to the north of Scotland, so thanks again
very robust, excellent quality for use at our boarding kennels. Large beds for giant breeds are hard to find, so thank you
Any dog toys are valued at the kennels, it just wont last long!
Easy website to navigate round fast shipping this time turned up two days before delivery date 👍 and the dogs love the free gifts
Very tasty although some of the hair from the rabbit's ear got stuck between my teeth.
Good to give treats that do not replace the main food
Well packed.
He likes to play with his little friend : ) Thank you
Everything ordered is great, well delivered. Happy cat!
Prompt every time
Delivery arrived quickly but unfortunately was damaged. One email to pet express and I was happy straight away. Thankyou for ur service 🙂
On time
You sacrifice a bit of distance with the foldaway design but hiding from my dog it’s well worth it:) Could do with some serrated grips as very slippery while wearing gloves. Luckily the launcher doesn’t go as far as the ball. Overall would recommend especially if you have a smaller dog (mines Jack Russell Whippet)
Fast delivery arrived next day.
The product itself is great the door supplied however isn't a great fit and couldn't be fitted as per instructions. Also there was no cat gift enclosed.
arrived in good time, well packed and at a reasonable price. Better than taking the chance that local pet shops will have this item.
I can always rely on a fast service
This is a good tank and a great price, there are a couple of scratches to the glass when we unpacked it , we added the temp gauges, we will be purchasing again
