As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Arrived on time and was kept well informed about despatch and delivery
Keeps the cats warm and dry, room enough for them both
package well very good service
Used the pet express for the first time and everything arrived in time and still frozen will be using them again next month
My dogs love this food they are very fussy eaters and this suits both of them
Rope ball arrived it was a good quality one only problem is i have two dogs so they had to share !
Order dispatched on the day of placing the order. Product received next day
Order was dispatched the day I ordered it & was received the next day. Very efficient. Both our senior rescue cocker spaniels are enjoying this product.
Fast service.
Excellent service, super quick delivery. Will most certainly shop here again.Mystery dog gift made Reuben (our dog) very happy, it was a nice touch, many thanks.
Excellent service as always This is the best chinchilla dust on the market. I would never use anything else. Thanks to everyone at pet express
Easy to use , good delivery, well packaged
I find this product, the right one for my beloved animals, perfectly balanced with goodness and nutrition, without so much fat
My girly keeps herself occupied for ages with these.
My girly demolished these within a few minutes from frozen. Have to reorder
Quick delivery too!
My caverchon puppy loves it! Spends ages playing with it
Excellent and fast.
