As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Excellent service would recommend
My dog just loves these will be buying again
Found everything thing I wanted first time
My order was dispatched quickly and the product was good quality and green, I have happy bunnies!
My order was diapatched within 48 hours and the quality of the hay was good, green as expected for my bunnies 👍
Very good service and prompt delivery. Definitely recommended.
My German Shepherds love this dog bed and it is a good size for them.
My dogs love this hippo, it last quite a long time with two GSDs. I have bought it before so not indestructable!
Another kong toy my GSD like to take on his walks.
My dogs love kong dog toys and this one is small enough to go in walks!
Great dog beds, perfect size for my GSDs. This is our third one.
The Locust subscription means I can nieces Bearded dragon fed without having to worry about ordering in time. The deliveries received so far have been healthy and consistent.
I give my rats 2 two breakfast bowls with this mix and another brand in there cage, Mr johnsons they perfer.
I purchased the Green House for my cat Blackee and the Stone House for the stray, which l have now adopted and named Bella. With a self heating pad for each house. The cats love them, providing them with shelter from the recent heavy rains and when they are just spending time outdoors. They are well made and sturdy. They stay put wherever they are placed.
My cat Blackee loves it, Bella not so much, which makes me think she has not been played with very much. One arrived in perfect condition the other came unglued immediately. I managed to glue it on and it’s now safe to play with.
I bought this for a stray cat that lives on the field behind my home, he has been there for the 12 years i have lived here and seems healthy, i have not seen him go into it yet, but i have seen his bodyshape in the cushion so i know he is using it.
Good solid bowls, glad they can go in the dishwasher. Will be sending for two more
Good value
The only dog food I would use for my border collies
Top dollar
Brilliant food for all my labs. Calorie controlled and they love it.
I bought outside cat house for a homeless little cat and she loves it .. Pet Express has excellent customer service, I queried a small rectifiable issue with the inner bedding liner and a whole new set was sent out without any questions .. would highly recommend Pet Express.
Mystery gift cat toy which has cat knip.. have placed inside the outside cat house for that bit of home comfort...perfect.
I bought this cat house for a little cat without a home and she absolutely loves it (she prefers the outside), I purchased the inner liner and bedding too and she looks so cozy. Brilliant design as protects her from the weather good or bad .. Very Very happy with this purchase and so is she (the kitty 😺)
