Manufactured to the highest standards, the Komodo Advanced Heat Mat works in such a way that it is able to heat up the body of reptile's both inside and out; better emulating the way in which their bodies are heated by the sun.
The design of this mat enables it to be left on safely all day, allowing the natural heating process to be continuous. We do however suggest that whenever the heat mat is on, or even present in the tank, that there is also a thermometer present to monitor the temperature.
Spend over £45 and we'll deliver your order using a Next Day delivery service for free!* (This is after the dispatch times displayed on each product page)
All delivery charges will be automatically shown at the checkout. We're very sorry but this offer does not apply to UK highlands and Islands postcodes.
|Order Weight||Delivery Service||Delivery Price||Delivery Time (excluding handling)|
|0kg - 2kg||Royal Mail 48 Tracked||£3.49||2 - 3 Days|
|0kg - 2kg||Royal Mail 24 Tracked||£4.99||1 - 2 Days|
|0kg - 30kg||DHL Next Day||£5.99||1 - 2 Days|
|30kg+||DHL Next Day||£0.32p per kg||1 - 2 Days|
*For orders over £45 where the total order weight is greater than 30kg, the delivery for the first 30kg will be free and then just 32p per kg thereafter. Large items can incur a charge depending on the volume of the item.
Unfortunately, due to costs imposed on us from our courier, some large items will have a surcharge applied to them. This charge will appear in your cart when you checkout.
Please note certain large and fragile products are excluded from international delivery.
|Country||Order Weight||Delivery Price|
|Belgium, Austria, Germany, Luxembourg, Netherlands||0 - 30kg||£11.99|
|Czech Republic, France, Hungary, Italy, Monaco, Slovakia, Slovenia||0 - 30kg||£14.99|
|Croatia, Denmark, Finland, France-Corsica, Italy-San Marino, Liechtenstein, Poland, Portugal, Sweden, Switzerland||0 - 30kg||£17.99|
|All International||30kg+||£1.30 per kg|
Our aim is to dispatch all items within the allocated dispatch times (Same day/24 hour/48 hour dispatch). Please note if your order contains multiple items, the order dispatch time will be from the item with the longest dispatch time to ensure you receive your whole order in a single delivery. All of our products state how long the dispatch time will be for that product before you add to the cart. All orders are sent using a next working day delivery service. You should receive your item from 1 - 2 working days after dispatch. Bulky items may incur an extra 24hr delay.
We will send you a notification email when your order has been dispatched.
While we always try our best to dispatch every order following the above guidelines, during extremely busy periods dispatch times may increase by up to one day. We will keep you updated on the status of your order via email.
We will email you when your order is dispatched by us and if you provide a mobile number when you checkout our courier will email you on the day of delivery with a delivery slot.
In your dispatch confirmation email we will include any relevant tracking numbers.
We have teamed up with DHL to provide our customers with the best delivery service possible which is both fast and flexible.
If we miss you on the first delivery attempt, we will try again the next working day. Alternatively, you can visit DHL and easily re-arrange your delivery to something which suits you better! You can choose from the following options:
If you live within five miles of any of our Plymouth shops you can get FREE delivery on orders over £20. The delivery cost will automatically be removed as soon as you enter your shipping address during the checkout. Click here to see full addresses.
Here at The Pet Express we want you to enjoy every time you shop with us. Occasionally we know you may want to return items, we have tried to make our terms as clear as possible to avoid any nasty surprises.
Please see our full returns policy for more information.