As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Very pleased all round.
Love my Red Dingo dog tags, excellent service from The Pet Express will definitely use this company again.
Easy to use, straight foward, cage arrived quicker than expected, definitely recommend to anyone.
Fantastic service
A great idea arrived promptly, well packaged. I have been looking for some time for an escape route for creatures, now they have it!
Moving house always creates anxiety. Pet express did their best to ensure our delivery went to the new address.
All arrived in time, but it is shipped in a plastic bag
Took a long time to arrive. Hardly “express” service
Good service.
Good service
Delighted all went as planned
Very well made quality bowls. I ordered, based on the measurements. When they arrived, they were huge, much bigger than expected.
I have ordered from The Pet Express on two occasions now. The first time I had a problem with the paying process online. I contacted them by phone and they were so helpful and very quickly resolved my problem. Delivery of products can take a few days but they always arrive in good condition. I would highly recommend this company for all your pet needs.
For a tiny dog and it’s great! Arrived well packed - thanks.
All good
Excellent service
Easy order ,
Never a problem with the delivery.
Fast delivery all good.
My rabbit loves it
Competitive price. Prompt delivery. Well packaged.
The whole experience from choice to receipt of my order was stress free and efficient.
Brilliant speedy service and delivery
Great service easy app to use keep great stock of what I need ill be shopping thier again
Excellent customer service
Most Pet owners know how important order & delivery is unlike other pets companies I have found their service excellent from ordering to delivery .
10/10 service
