As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.

4.8/5
Rated by 10944 customers
Great service
07th July 2025

Excellent pricecand service again, thanks

Chris.aungier
Dogs love it
05th July 2025

Good quality product. A bit on the pricey side compared to other dog food products but you get what you pay for and our dogs love it.

Moirahart54
Kept our dogs quiet
05th July 2025

Dogs loved these. Kept them quiet for at least 5 mins

Moirahart54
Great treat
05th July 2025

Big bag of tasty treats which go down well with our two cockerpoos.

Moirahart54
No holes in me
05th July 2025

Great bags and strong do they don’t create holes when picking up the poos

Moirahart54
Perfect
27th June 2025

A well needed replacement. Fits perfect

Mmdr1969
Lovely coat
23rd June 2025

Well made lovely coat. Would have given 5 stars but it doesn't have a slot for a harness.

Fiona
Love it!
22nd June 2025

Great fit and match, I wanted an identical collar to his usual one so he can wear it without a tag at agility but it would still match the lead, and as you can see it's clearly a lucky collar!

Lucy
So comfortable
22nd June 2025

The puppy loves it soft and the medium cushion is just right for him.

Joanlearmonth
Smaller than expected.
22nd June 2025

Strong, good looking and durable and the porch design looks like it will offer protection from the rain. With the liner in place it seems pretty 'cosy' however so do bear in mind the size of your cat first. I purchased it for a stray boy I feed and so far he's not used it and remains in my DIY effort but the choice remains and the weather is currently warm.

Jackiemcloughlin12
Superb design
17th June 2025

When our neighbour is at work, our KatDen provides a welcome safe space for their cat to shelter from the rain, especially when armed with cat treats. The design is perfect and highly recommeded. Tips: 1. Elevate the den to make more cat-friendly if you can. 2. Position it backing to the prevailing wind and chock it to make it secure.

Twist.stephen
Always very quick delivery
15th June 2025

These are the best biscuits I have found for both my cats, one sick on other brands especially cheaper ones. This site is the cheapest I have found. Delivery is always very quick. :)

Julieoconnor50
Excellent
14th June 2025

The item arrived in a well packaged box on time via an excellent courier service ~ many Thanks

K.bartlam1
Great as a keyring
14th June 2025

I’ve had a smaller version of this tag for many years with my old cat’s name and my mobile number. Went for the bigger tag this time with our current cat’s name.

Tasso.asteriades
Cat den
12th June 2025

Recently bought this for my Brothers cat, as he forgets to let her in at night. We have seen her come out of it once, so hopefully she is using it at night, I got the fleece blanket to go with it too, I can sleep a bit better knowing she has somewhere to shelter. It’s very sturdy and unobtrusive in the yard.

Sarahjane.lambert
Sausages for dogs
12th June 2025

My rescue Beagle loves them so much and has half one every evening after his dinner

Hilarystait
Venison strips
10th June 2025

Highly recommend , great healthy treat for our dogs 🐾

Kezcad
Salmon oil
10th June 2025

Great product , we love the Bugalugs range 🐾

Kezcad
Salmone bone
10th June 2025

Excellent product , our dogs love them , healthy treat to 🐾

Kezcad
Good food
10th June 2025

Really good food

Charhardy
Superb!
31st May 2025

This is a holiday cage for when my grey stays at my parents and it's absolutely perfect. Not as big as his normal cage but ideal for the purpose we need it for. Very well made and built to last. The food dishes are perfectly spaced and we have changed the perches to run side to side rather than one across the middle because that's our boys preference and at 27 years of age what my boy wants my boy gets! Fantastic cafe well worth the money and built to last.

Allisonstclair72
Timothy hay with dried flowers.
29th May 2025

Chinchillas love the flowers incorporated in the hay.

Sallyannyeo
Favourite Toy
29th May 2025

Our cockapoo had a similar red sausage dog which was his absolute favourite, unfortunately it became split so we had to dispose of it. We searched for ages to find him a replacement (it had to be red!) and eventually found Pet Express had them. He is now delighted to have a new "Red Boy" and takes it everywhere. Thankyou.

Chesters
Dry food
28th May 2025

Cats adore

Jinksy64
Dry food
28th May 2025

Cats adore

Jinksy64
Loves this food
28th May 2025

My doggie loves this meal so much

Vickyjwalker
My dog loves this food
28th May 2025

My dog 14 years old and he really enjoys eating this food bangs his bowl for more 🐶

Vickyjwalker
Reviews