As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Very pleased with goods and service
Continuing with regular re-ordering of the Dr John Hypoallergenic Lamb With Rice Dog Food for my 2 x Alaskan Malamutes
Great service
My dog would eat the whole packet if he could
Great service
Timely, good communication, would use again. Only downside are the irritating demands for reviews
Staff know their stuff about the dog food you sell My dogs love this food. Daisy, pictured had to have all her teeth out and this food is ideal for her. I chop it up and she wolfs it down. Great product
Ordering process excellent and products delivered on time
Easy to order, reasonable prices, great customer care, fast delivery
Excellent value for money my parrot is a bit fussy he throws out the bits he doesn't like and I have found that there is less food on the floor so he's happy with it excellent fast delivery as well and very easy to get through the process from finding the product through to payment
Great, as usual. Thanks
Quick and very efficient service
Excellent speedy service and delivery
Love this product and have found a reliable supplier at Pet Express, recommend this supplier.
Only dropped a star because it doesn't have a slot for a harness. Very well made lovely coat.
Was a little slower than I had expected but I wasn't in a rush so not a problem, and it arrived safely
Easy to navigate the the website and bought with confidence.
Product well packed and prompt delivery.
Very good service.
We bought the upper section to extend our existing cage and its brill! It was quick and easy to put together, very sturdy and our rats love how much space they have now!
Have been a customer for five years. For an old moaner like me, to have nothing to moan about is really something!!
Occasionally you find a company that can take your order easily, confirm shipping and deliver within two days, and this is an excellent example. First class service. Well done!
Always very quick delivery
Great service ,price and delivery was excellent
We really appreciate the prompt and efficient service. The Betty Miller cheese fantails which our dog loves were delivered in a well packaged box with excellent courier service which arrived very quickly~ Very Many thanks
I bought this previously for my cat who prefers to stay out all night, it’s brilliant, well made and sturdy and she used it. My friend with two cats saw it and thought it would be ideal for one of his cats, so I bought it for him. It’s early days but I’m expecting pics with his cat sleeping inside.
Not what I ordered.
