As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.

4.8/5
Rated by 10949 customers
Brilliant
19th August 2025

Great service

Alick.potter
Good overall quality and service
19th August 2025

My dog’s favourite food, ordering is easy and delivery prompt, what’s not to like!!!!!

Reittoc2000
Good sized litter trays
17th August 2025

We received these quite quickly but on opening one of the boxes we discovered three of the trays were damaged in transit. I contacted the company & they immediately dealt with the concern, I sent them photos to prove it then they sent out replacements really quickly. This though makes me feel that the trays are not as strong as ones we've had in the past so will have to be more careful with them. They are a decent size though!

Info
Excellent
16th August 2025

My cays love this dry food, they've had this make since they were kittens. Especially as they have very long fur.

Jackydors1
Excellent
16th August 2025

Good quality, good price easy to clean out.

Jackydors1
Cat igloo
16th August 2025

Brilliant service and product

Helenvictoria13
Compact Cat Tree
15th August 2025

Good Size . Easy to put together . Cat has investigated it a couple of times . Looks Nice .

Paskinschristine
Deep Litter Tray
15th August 2025

Good Size . Deep And Suitable for a Larger Cat to Use .

Paskinschristine
Wonderful cat house
10th August 2025

The cat went straight into her new shelter. She loves it, and so do the neighbours. No more leaking in the rain and she has shelter from the sun!

Jadwiga33
Excellent service
08th August 2025

Excellent service

Look
Kat den
08th August 2025

Very good quality. Will feel happier that my cats have good shelter if they won’t come in at night.

Nickywatson98
Cats love it
06th August 2025

Brilliant cat den for the Catio outside, bought the extra liner so they are snug in colder weather. 😻

Tashamoon73
Excellent basic diet for all hamsters
05th August 2025

It’s the perfect basic diet for my pet hamsters. I attend shows with my hamsters and they do very well. I supplement this mix with cereal, vegetables, fruit and protein for a great varied diet. But it could be fed on its own. My babies grow big and fat when they are weaned onto this dry mix. I really recommend it.

Davedemeta
Recommended by Breeder
05th August 2025

This is on repeat order and has been for years now - won't buy another Brand is this is the Best Price that I can find.

Roddygilmore1958
Item
03rd August 2025

Great item

Christine_t_uk
Lovely collar
03rd August 2025

Great value sturdy collar

Liz.walket257
So far so good
02nd August 2025

Changed food for my dogs, they are Labradors so of course they aren't too choosy, nevertheless they seem to enjoy it and only time will tell if they do well on it.

Jolinda
Great service, Great product
25th July 2025

My dog absolutely loves the chews which is why I have to subscribe! Great delivery service. Thank you

Joanna.little
Delivery
24th July 2025

On time Good condition Excellent customer service

Helen
Cat Litter
22nd July 2025

Very fast service.When i called in with a query, very helpful. Would recommend.

Jaynegibbons
Love Nature's Way - thanks for stocking this brand
21st July 2025

High quality dog food

Rees_stephan
Great customer service
21st July 2025

Great customer service as always

Deeboulis
Great Quality
20th July 2025

Lovely design

Pippajstone
Great Quality
20th July 2025

As always a great quality tag

Pippajstone
Dogs love this food!
19th July 2025

Fabulous food which my dogs absolutely love.

Shels
Great all round
17th July 2025

Very good service

Alick.potter
Dentalife Large Dog Treat Dental Chews re-order ...
14th July 2025

Continuing to regular re-ordering of these great dental stick treats for my 2 x Alaskan Malamutes

Tonyarpino64
Reviews