As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
No need to travel to the shop and haul large sacks of dogfood when it can be delivered to your door so conveniently and at a competitive price.
Product was well packed and delivered within the timeframe.
Great service.
Quick and easy delivery!! Thank you
These are the only treats that my fussy greyhound likes I used to get them from amazon but they no longer stock them so I will be using your site again soon
Excellent service as usual,
My order arrived promptly, was well packaged and protected
Excellent communication and fast delivery
Brilliant deals
I had several damaged litter trays on arrival, I contacted the company & the man was very helpful & after receiving photographic proof, swiftly arranged replacement trays. Thank you
Easy to order and delivery was prompt . Good quality dry cat food and the Cat litter is excellent.
This Katden is cute and solid, Lola Loves it, hopefully it will keep her dry from the elements, when the weather turnes
Easy Ordering. Competitive prices and Fast Delivery .
The service is second to none. The website is easy to navigate and use. My order arrived on time and very quickly
I have a multi cat household and Felipure Cat Litter is perfect for my cats. It helps supress smells and is very economical. The serbice from Pet Express is exemplary and very rapid.
Best litter
I use the subscription Service so I never run out and so easy to edit if need be
Brilliant item
Love love love my purchase, really good value.
The lady on the phone was first class in helping me with my order which was urgent, she even rang me back to tell me she had located what I required from around other shops, in order that I would get it sooner. First class!
Happy with the service kept informed would buy again
Great service and my dog absolutely loves the chews!
This cat food by trial and error is the only one that my extremely fussy 17 year old cat will eat
Home delivery is very helpful - thank you
Arrived as stated, packaged well
Easy to use the site and add personalisation to the tag
Subscription service works well. Good service, delivery within a couple of days of ordering. Only thing that could improve the service is being able to use vouchers/points online. I've accumulated points but am unable to use them automatically online or apply them to my subscription. You have to call or email - too late once the order has gone through though.
