As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.

4.9/5
Rated by 4914 customers
Flower dog tag
21st October 2025

Great disc - pretty one side and clear engraving on the other . Just as described. Arrived quickly. Would recommend.

SGH
Great treats for dogs
21st October 2025

Our dog loves this item and hope you can still be able to get more for him

Joycedavidson11
5* Service
17th October 2025

My dog loves these chews which are now discontinued, so I looked on the web and this site came up as having them in stock. Easily ordered and they were quickly despatched and delivered, well packaged so all in all a 5* service.

Alisonredbart
Excellent service & super fast delivery
16th October 2025

Easy to use website, super fast delivery. Excellent products

MoJo72
Pet express
15th October 2025

Customer service team are quick to respond and nothing is too much for them

Kaileycollins23
Excellent service
14th October 2025

Easy to order, advance notice of delivery timescales, which are super quick!

Reittoc2000
All good
09th October 2025

Fits Katie’s well and our outside cat likes it with the addition of a heat pad

Sandrapeache
Good company
09th October 2025

Quick delivery and good price

Judylinard
Arlo loves the small dry dog food
05th October 2025

Great service and will use again, thank you!!

Gwendoline_gibson
Excellent
04th October 2025

The service was excellent but I thought the two costs for shipping were expensive

Geraldinebaker
Excellent
01st October 2025

On time, well-wrapped, not crushed, excellent customer service; easy to order.

Adelefirth11
Great company.Easy to order items
01st October 2025

My greyhound loves these liver bites

Lower3
Very easy
30th September 2025

Never takes long to be delivered.

Jeanbrooks111
Amazing
29th September 2025

Excellent in every way, always deliver on time and very well packaged. Can pause deliveries if needed and change or update as required. Saves driving round many pet shops trying to find what I need. Definitely recommend

Jo.taylor8176
Great customer service
27th September 2025

Easy ordering, good prices, great comms to keep us updated on our purchases and speedy delivery

Gmfox61
Great product and service
27th September 2025

Bought the dog coat at a great price together with the attachable light. Has zip out fleece liner. Fast delivery and great comms keeping us updated on our order status. Still to try it out as weather is try to turn really nasty

Gmfox61
Super fast delivery
25th September 2025

Ordered one day, arrived the next day!

Liz
Dry dog food
24th September 2025

Arrived within a few days

Magialtwegg
Quick and easy to order.
23rd September 2025

Easy to order. Speedy delivery. We always use The Pet Express. Best prices too.

Donnajones1969
Excellent customer service
22nd September 2025

Can highly recommend Pet Express

Collarm
Dog bed
21st September 2025

Fast service

Wardy6788
Great water bottle.
20th September 2025

Good quality, compact and perfect for small dogs.

Sylviacking
Quick delivery
20th September 2025

Ordered one day, arrived the next! Well packaged & arrived in perfect condition. Very pleased :)

Lizmshale
Good product
18th September 2025

Good product

Kevin.josephine.dixon
Great service
14th September 2025

Exactly what you need delivered to your door

Alick.potter
Good service
13th September 2025

Quick delivery

Dledbrook28
Tins
11th September 2025

Quick n easy to order, delivered on time

Codjackson
Reviews