As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Was great for a very, very short time. Squeaky valve fell inside the ball twice then I glued it in place. Shortly after the valve itself broke and no more squeak. My dog doesn’t bite or badly chew, but likes to hear the ball squealing and this fun lasted about 40 minutes in total before it was irreparable.
Was great for a very, very short time. Squeaky valve fell inside the ball twice then I glued it in place. Shortly after the valve itself broke and no more squeak. My dog doesn’t bite or badly chew, but likes to hear the ball squealing and this fun lasted about 40 minutes in total before it was irreparable.
This harness definitely gives you more control but sadly didn’t stop either of my dogs from pulling, quite disappointing
The lovely little stray I've been feeding went in on the first day and has taken up permanent residence! I received my order the next day and am extremely happy with the service and quality of the product. The interior remained dry even though it has been raining for days on end. I highly recommend the insulation/padding for a few more £.
Not only is there a saving, it gets delivered to your door and you accumulate loyalty stamps My greyhound loves this food!
Nice product. Unfortunately, our 4 year old Vizsla very quickly dismembered it
Very fast service and reasonably priced. Will be purchasing again.
I should have got one with a flap for the door, if you do one
I bought 2 of these for my cats to replace a wooden one that had got damaged. Unfortunately my cats refuse to go in them they both preferred the old wooden one
Expensive but well made and cat loves it
This is an excellent food- I have tried them all and this is my birds favourite.
Good basic food for my retired racer, she keeps her figure and the protein level allows treats which she enjoys
Re-order of one of the main daily treats my 2 x Alaskan Malamute twins love as they provide a great flavour and texture they really enjoy
Re-order of one of the main treat items my 2 x Alaskan Malamute twins love to have and thoroughly enjoy their flavour and texture
Re-order of one of the main treat items my 2 x Alaskan Malamute twins love to have and thoroughly enjoy their flavour and texture
Re-order of one of the main dry food items my 2 x Alaskan Malamute twins love to have and thoroughly enjoy their flavour and texture
Bought as a treat for our dogs this Christmas
Feed my x 3 dogs this product all the time. Wish you kept a bigger stock as I try to order X 3 bags from you at regular intervals and its not usually available!!
Our hardy Ragdoll, Dilys, sits under a hedge in all weathers, and often comes in freezing cold and/or soaking. So, I thought this would provide her with good shelter while outdoors watching the birds. She got in to try it out as soon as it was unboxed, but it will be wrapped for Christmas.
This was my cat's Christmas present and he has moved in straight away. The shelter turned up within about 24hrs of me ordering it. The couriers were great and the shelter itself is strong and just as described.
Perfect kennel for the stray cat who prefers to live outdoors. She looks snug and warm on soft bedding I placed in there and well protected from the elements. The kennel was delivered speedily and well packaged.
It’s very solid and looks good. Just what I wanted. I bought it for a feral cat that I feed unfortunately he hasn’t used it yet!
Very good edition to the green Kat Den box , Ginger is now warm as toast at night.