As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Always quality treats, our 3 cats love all the treats this company do, can't get enough of them, if any not in stock will email us when available, good products, good company. 👍🏻
cheapest at this quality I could find.
Doesn’t clump and is what I expected
Delivery was painless. I’ve gone for a subscription, unfortunately I thought it was being delivered 18th but that’s when my order/subscription gets submitted so there was a bit of confusion (my end) but now I know for future.
Great product & easy to use.
A very good service came on time well packaged.
Love the ease of shopping via a standing order on your website , such an easy and safe way to have my dog food delivered to my door
Professional and efficient service
Excellent service as usual ,thank you,
I have been using this company for over a year now. I use their subscription service so the worry of ordering is done for me. If the produce I purchase for my dog is out of stock I am notified immediately. This has happened once and there was only a day or two delay. I receive a notification to remind me that my order is being processed so I can make changes if I need to. Then I receive a notification with a tracking order. The produce arrives in perfect condition. I'm delighted I have an excellent experience and my Chi is super excited when the parcel arrives. Thank you, all at The Pet Express.
By far the best cat litter I have ever purchased. It lasts for so much longer than others plus keeps smells away
Brilliant service & price too
Great service
Very quickly delivered
Great service, quick delivery
Great price thank you and even better with a monthly subscription which is very easy to set up. Billy bonus a months supply delivered to your door. Thank you Petexpress one Very happy new customer
Great service arrived on time
Really sorry service great but cats not impressed with the food!
Will use again
Premium class food
Good value and great service
The last two deliveries have not been packed very well and when I have opened the outer box, the contents are open and due to the box being over sized for the contents.
Thanks for your service, I've even recommended you to my brother with his two dogs. HE IS CHUFFED 😄. THANKS AGAIN 💞
Superb service
Orders are always delivered quickly. We’ve never had any problems with our bulk orders. Super value and a good selection of products. Thank you.
Our 8 month old kitten is loving this cosy place to duck into outside when it’s raining.. hoping he will continue to use it as his hiding place.
Great service and always responsive to questions…
