As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Very easy to order and the delivery by DHL was very good
Good service quick delivery
my order is delivered to my door, saves lugging it home on the bus (as I dont drive)
The food works well for our dog and the subscription service takes the guess work out of ordering.
Item was well packaged. Good delivery.
Very quick shopping experience
Great service and price
Very happy with friendly service and quality of products
Great product at a competitive price. Great service and delivery.
Very fast.
Really pleased with my order. You've got a regular customer from now on. Thankyou
Good communication, parcel arrived when expected.
2 bags and Bonios, cheaper than subscription for us, second bag securely wrapped, handy for storing in shed until needed.
I haven’t used Pet Express before but my local supermarket seems to have stopped stocking my cat’s favourite treat so I used this company. They were prompt with delivery and I have no hesitation in recommending and also in using again. Thank you for making my furry boy very happy!
Very pleased with purchase and service.
Excellent service
Contacted customer service due to missing delivery and they resolved the matter within a day I had received notification that mu order was being filled.
Still alive😂 So very well made! Our kitten loves it
Prompt delivery. Great service.
The website is super easy to navigate and the prices are really competitive. 1st time i have used the company and have set up a subscription. So far so good 👍🏻
I will buy from this company again, excellent experience
great service at a great price Thank you I will use again and again
The delivery was prompt, arrived when stated and the products are fine
Excellent service
Lot was broken
Good service
Very happy with the service and hay. Many thanks!
