As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Will certainly continue to use this company as really easy to order and very quick delivery
Thepetexpress team were very helpful when we ordered green dog beds a while ago, and these spare mattresses have now arrived promptly.
Excellent 5-star product. The goods arrived before the allotted time and were well packaged. The goods were exactly as described by the seller and gave an excellent finish to the job. I have no complaints or problems with the overall standard of this product.
Speedy service.
Good value.
Good service
Very good product
Great Service. Item arrived quickly
Very easy to use and not expensive like some places
Very grateful to of found Pet Express last year. Not only the best price but the service is perfect with a subscription that can be changed for any reason anytime. The online team as so friendly and helpful. Prompt delivery too- 110% totally recommend
Excellent customer service. Kept in touch throughout until delivery. Highly recommend.
Fantastic safe toy- our border collie adores it
Very good Answered emails quickly with explanation. So ok
Really good service
Prompt service, def recommend!
Excellent product no mess or dust like other cat litter
All went like clockwork from ordering to delivery 5*
Good variety of stock, the site is easy to use. Never had to complain about any of the products ordered. Only downside is that sometimes the packages include more than one item and 60 litres is rather heavy to handle for a lady who is 'well into retirement!' I'm glad to say that the last consignment did arrive in two packages.
Very easy to order with options available to subscribe with discount.
Our two 2yr old Ragdolls absolutely love this product.
Easy and very helpful
Cats totally love
I was very happy with the ordering and delivery process
this coastal breeze is brill to get rid of doggy smells...
So simple to purchase from this company and would definitely buy from them again. Item was received the following day which was excellent and in perfect condition.
excellent service
An issue with a package. Rectified as soon as notified. Received replacement. Prompt service. Excellent customer service care.
