As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Our dog loves this food, over the last 20 years all our dogs have been fed Orijen. TPE service was excellent.
The cat kennel I bought here about 10 years ago was the best cat purchase ever. Cats love it & it’s still going strong. Just been back for a replacement cushion & toys for a new cat. Same good service.
Brilliant service as usual
Easy to use site. Good price delivered on time will use again
I previously left a bad review as I had not heard back when I complained about frozzy frozen yoghurts arriving defrosted. The email was in my spam, the customer service was actually very good offering a replacement or refund.
Arrived a day earlier than expected and well packed. Will be reordering
Packed well. Transaction easy to complete. Product ideal for my cat.?Will be ordering again.
I’m subscribed for my dogs food and it’s hassle free and easy
very good and convienient
very good and convienient
very good and convienient
Excellent service every time I order.
Fairly quickly despatched, kept informed throughout.
Easy to order, quick free delivery
Quick and emails throughout.
fast delivery and so nice to be able to buy this Orijen online at a competitive price
Great range of products for my pets. Customer service has always been good if I need to contact via phone or email they have always been helpful.
Quick and trouble free service, happy customer.
One happy snake. Harley says thank you fast delivery. Would recommend to anyone
Delivery was longer than other companies and when it arrived there were missing items. However when I emailed customer service they responded very quickly and matter was resolved immediately and missing items were delivered within 48 hours Very good value for money
Fast delivery good products
Clear and straightforward ordering process. Order always arrive well packed in a secure box which i value as i order litter. Pet Express keep me informed of dispatch and arrival which i appreciate. In short, a professional service.
Easy to order and set up subscription.
My dog loves these treats.
Just the right timing again with the latest delivery. Saves me going to the next village to source this product
Always quick efficient delivery.
Arrived very promptly in perfect condition.
