As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
I wouldn't use any another, worth the price,
If DX Express does this again please use another courier.
Our dogs love these Seaweed chews so just bought them some more for Christmas.
excellent toy and very good quality and the delivery was excellent
Swift and efficient - excellent product which my cat is currently ignoring! :)
Frozen chicken very well packaged. Order delivered on time.
Great service, sturdy cage, easy assembly, easy to clean only downside was the delivery courier said on van for delivery, even gave a delivery slot, waited all day only for it to be delivered the next day.
My little Sam sooooo loves his new bed. ❤️❤️❤️❤️
My 2 cockers love this kibble and seems to keep their teeth cleaner than some dry dog food on the market
My Foster staffy luvs this brand of dog food. She cleans the bowl every time she eats. Price is also great.
Perfect very well packaged item, was exactly as discribed very fast delivery also best prices would recommend to others big thank you
Order arrived on time and my pet canary likes the product.
Order arrived on time and my pet canary likes the product.
For the first time ever my cats agree on something I’ve bought for them! Best money spent for a long time👍
Poppy would take cover from the elements under next doors substantial bushes if she ever got caught out and missed the open door so to speak. However, the bushes were removed a few weeks ago and she was traumatised 😱 Enter, Mr Snugs KatDen 🤔 I honestly thought I'd wasted my money but after leaving it in the house for a few days and luring her in with a handful of Dreamies, there was hope. So, out to the front garden it went, placed behind the wall and secreted under a few surplus roof tiles. 6 am the following, it was out to do her business for Poppy and off to work for me. As I approached the car, instead of jumping on the wall for chin tickles, she was straight in to the KatDen 😀 She was still in there when my wife shouted her in at 8am, snuggled on the fleece matress and reluctant to leave her new home. She has even had a few overnighters since, when she refused to come in! This is a winner. A great product. Tough as old boots and will last a lifetime. First class customer service and prompt delivery from The Pet Express. Thanks Guys 👍
Came promptly, great product and price
My dogs have been on Low and Easy for years and it has always suited my dogs very well. One of my dogs who had skin problems went on this food after trying many other dog foods (most much more expensive), and all his skin problems cleared up and never had any more problems. Not too high content of fat so easier to keep their weight down for agility.
This stuff is a game changer. It’s quite expensive but it’s the best litter I have ever used and it’s worth the money. I have a subscription set up and delivery is fast :)
The best food I have come across for my Labradoodle & rescue Pointer cross, especially as the former had a sensitive tummy. Excellent service from Pet Express.
Purchased this cage as I found that a former cage was I thought too small for my new African grey Parrot Very well thought out cage And great quality
I have fussy cocker spaniels but they absolutely love Canagan with Salmon. It may be a bit more expensive than some other brands but as my dogs love it then it's worth paying that bit extra for a "no nasties" dog food.
This was a really good choice we're really pleased with it
