As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Cat is very happy with it when outside. Goes in and out of it all day.
Excellent. Deliver when they say they will. Box arrived securely packaged. When i rang in for an extra item a friendly voice and chat at the other end.
Fast delivery
Excellent service. Delivered quickly and well packed. Arrived quickly. Thank you
Good quality bed and service from Pet Express was excellent. Highly recommend buying this product.
Great product , great price, great service👍🏻. Thank you, a pleasure doing business with you.
Excellent product. Excellent service. Would recommend.
Item arrived quickly and, although my dog didn't take to the product, I would shop with The Pet Express again for other items for her.
Have used Pet Express for a year now, as they stock the individual dog kibble I have been recommended by my dog breeder together with a wide variety of good quality chews and treats.
Always quick and efficient from ordering online to delivery , thank you
Made a spoilt fur baby very happy
Thankyou , all good. Best experience of buying a cage Ive had yet .
Delighted both with item and service, thank you! My little Yorkshire terrier feels the same way 😊.
Always in time
Arrived undamaged and on time on the right day
Happy with the order thankyou, however the first time i ordered it didn't turn up but I was extremely grateful for your reordering for me. Thankyou
Easy transaction and great service and fast delivery thank you
Great price, fast delivery
Online shopping and delivery are always first class. Any problems have always been sorted out by a phone call either by store or by me - can’t ask for more.
I bought a lead, collar and harness which all match. Good quality product. Items arrived in a timely manner and coins was good.
Perfect timing. Just as we were running low another delivery.
Very happy with the service
Excellent service thank you
Very quick
Arrived quickly!!
Very happy with delivery.
Good quality food. Arrived fast.
