As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us via email or call 01752 777 247 and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.

Showing 1 to 20 of 1253 reviews
Average Rating:
Reviewed by Thegrays2
Willsbridge Parrot Mix Bird Food - 12.5kg
Very good service very efficient
Reviewed by Nicpott
Gigwi Belly Bites Treats Small Size 3 Pk
First bought these at pets at home about a month ago was disappointed when I went to get refills as they had discontinued them, thanks to the wonder of Google found this company so happy doggy again as she lover them
Outdoor katden
Reviewed by Rdavesmith
Mr Snugs Katden Outdoor Cat Kennel - Dark Green
I found this Katden whilst brousing on Google. Having not dealt with Pet Express before, must say all went well with my purchase. Arrived on time in good order. The product is exactly as described, I chose to fit a piece of carpet square as the one you could purchase with the order would soon get filthy once our cat had been gardening it could soon be replacing and there is no where I saw on the web site to order them separately. Would "deffo" recommend this company.
Speedy delivery
Reviewed by Niecehunt
Monkfield Terranium Reptile Vivarium - Oak 30 Inch
speedy delivery well wrapped great item thank you will shop again
Reviewed by Aprildows1966
Mr Snugs KatDen Sandstone Cat Kennel With Mattress & Liner
Very impressed with the quality of this product.
Great suff
Reviewed by Mandyburke83
2 x 12kg Pero High Meat SBT Chicken Adult Dog Food
My dogs love it
Brilliant little viv
Reviewed by Huskyfromtheuk
Monkfield Terranium Small Reptile Vivarium - 18 Inch Black
I am very impressed with this vivarium, the latches are secure, the glass clear and unmarked. absolutely perfect. when a bigger vivarium will be needed ill defiantly come back here
My little maltese adores these
Reviewed by Karen
10 x Perrito 100% Chicken & Pollock Triangles 100g
An excellent quality dog treat that my fussy little Maltese adores
An unexpected favourite toy!
Reviewed by Karen
Ruff 'N' Tumble Rope'N'Ball Tug Toy
A free gift with my order, this toy has turned out to be a real favourite with my little Maltese
A favourite with my fussy maltese
Reviewed by Karen
12 x Webbox Chewy Dogs Delight Tasty Dog Sticks Chicken 6's
Every breakfast & for lots of treat times - my Maltese loves these
Extra free bonus
Reviewed by Suejmanson
Ruff 'N' Tumble Rope'N'Ball Tug Toy
Good free fun toy
Excellent value
Reviewed by Suejmanson
2 x 12kg Pero Low Calorie (Labrador Life) Salmon & Brown Rice Adult Dog Food
Excellent product and excellent price
Great speedy service
Reviewed by Poynter02
12 x Gourmet Solitaire Can Premium Fillets Rabbit In Sauce 85g
cats love the taste
Great deal
Reviewed by Wendyhoulston
3 x 10kg Science Selective Dandelion Guinea Pig Food Multibuy
My Guineapigs love this food. Whilst more expensive this is a great deal and I have happy piggies.
Love it
Reviewed by Louise-clark1
9.45kg - Alpha Spirit Multi Protein Semi-moist Complete Dog Food (45x210g)
My dogs are so keen to eat this food compared with the dry food we usually use. Found the perfect dog food.
Chico's refuge
Reviewed by Chico's mum
Mr Snugs Katden Cat Kennel & Self Heating Pet Pad - Stone
Bought this so that when my Chico is allowed out in the near future he will have somewhere dry and warm to shelter if I am unable to get him back in when I go out! This Mr Snugs Katden seems ideal. It is not cheap but seems well made and designed. It is moulded all in one piece so there are no joints to collect dirt and bugs and will be easily cleaned. If I ever get him to go in it (except to retrieve treats!) I am sure he will be safe warm and dry.
Nice but no use for us
Reviewed by K
Rosewood Jolly Moggy Natural Bamboo Radiator Cat Bed Tunnel
This product looks nice and seems well made but won't fit on any of our (bog standard) radiators. This is really disappointing as it suggests it fits most radiators and ours are nothing unusual, but the hooks are really big and don't fit between the radiator and the wall. I now have to return at my own expense
Cute and girly
Reviewed by Anisa
Linus Cabrio Cat Carrier Pink 50x32x35cm (20x12.5x14")
Package only downfall
Beautiful, but no space for lead attachment
Reviewed by Clare
Cosipet Traditional Red Tartan Dog Coat
Fell in love with this coat for our new pug pup as soon as I saw it. In my haste to order new coats for all three of our pugs I added it to the basket straight away. However, upon arrival and trying it on, I discovered that there is no space at all for any lead to be attached through, at collar height or harness height. Pugs can't wear collars anyway as their necks are bigger than their heads and they just fall off, so collar height would have been no good, but none at all! My own fault for not thoroughly checking the details before ordering but it should have been made clear in the advert. It's a shame because the quality of design and fabric is fantastic and she looks absolutely adorable in it, but it would look ridiculous putting a harness over the top so we can't use it and therefore a complete waste of money.
Gorgeous but not suitable if you need lead attachment at harness height
Reviewed by Clare
Danish Design Padded Showerproof Tweed Dog Coat
Ordered 2 of these for my older pugs based on the design as because of the pug shape I struggle to get anything that fits properly around the tummy but also around the neck. Absolutely loved the quality when they came and they fit brilliantly. However, as pugs can't wear collars due to their necks being bigger than their heads (they just fall off) our girls wear harnesses rather than a collar when we go out. The space for lead attachment is at collar height and so not suitable for any dog that wears a harness. I should have checked the details properly before ordering but still really disappointed as the coats themselves are beautiful.
Showing 1 to 20 of 1253 reviews