As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us via email or call 01752 777 247 and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.

Showing 1 to 20 of 1756 reviews
Average Rating:
Excellent all round
Reviewed by E.groves
2 x 12kg Lovejoys Turkey & Rice Dry Adult Dog Food Multibuy
First class service Thanks
Nice food
Reviewed by Harcal
2 x 13kg Blueberry Warren Rabbit Food Multibuy
Little animals love it
Reviewed by Mgwalsh49
Dog & Co Rope Slip Lead Brown/Tan 150cm
Fabulous, well made product. This is the second one I've bought, for my second labrador, as I was so impressed by the first one. They have transformed my dogs behaviour, when also looped around the muzzle; no more pulling. Absolutely extraordinary.
Good food
Reviewed by Mindymoo1
Vitalin Natural Sensitive Lamb & Rice Dog Food
My dog is already on this food which she loves! Chosen sensitive now she's a bit older, she can't get enough of it!
Excellent quality and durable materials.
Reviewed by Stephmjones1
Dog & Co Mountain Rope Lead With Trigger Red 120cm
Excellent quality and durable materials.
Reviewed by Laurenmhskinner
Monkfield Terrainium Medium Reptile Vivarium - 18 Inch Oak
Perfect size for my leopard gecko, fast delivery, really pleased!
Reviewed by Holywellpd
Muddy Paws Greyhound/Whippet Dog Coat Black
Good coat. Just needs a hole for the lead to go through then it would have been 5*
Impressed with dog coat purchased
Reviewed by Olddave23
Danish Design 2 In 1 Blue Four Seasons Waterproof Performance Dog Coat
Good service, ease of use on the Web site, delivered a little bit later than stated, but still OK. I could recommend the company and the product.
Well made
Reviewed by John.carden
Mr Snugs KatDen Sandstone Cat Kennel With Mattress & Liner
The stray cat which I feed but which is nervous, so you cannot touch him, has moved into his new "house" right away. I am pleased he is now warm and dry. The Cat Kennel is heavy, so as not to blow over in high wind, strong and good proportions. The liner is snug and goes all round the inside of the kennel, roof as well. The cat is happier and less nervous now he has a defined "home" outside my back door. I can line up his feeding bowls outside, so he has his "area". Thank you for this very good product.
Brilliant product!!
Reviewed by Ellaboo28
Mr Snugs KatDen Outdoor Cat Kennel/Shelter - Light Grey (Various Options)
Bought this to replace the KatKabin cat kennel I purchased only a few months before, but due to it leaking badly even though it’s meant to be weatherproof, I decided on this Mr Snugs one instead. So glad I did because it’s perfect!! Took my cat all of under a minute to jump right in and fall asleep! Can’t rate it highly enough!! Came with cat flap and mattress already installed so literally took it out of the box and put it straight outside! Only wish i’d found this sooner! Every cat needs one!!
Great quality food
Reviewed by Jacquij2010
6 x 400g Canagan Shepards Pie Wet Dog Food
My dogs love this brand. Great to mix with dry food.
I love the mason cash range of bowls, and the drinking saucer is perfect for for my cat's food.
Reviewed by Joeyparryrobinson
Mason Cash All Cane Cat Drinking Saucer 13cm (5")
My order of four dishes were easy to order and delivered during the time specified. They arrived very well wrapped. Happy with this company.
No complaints
Reviewed by Malv1023
12 x 10g HiLife Indulge Me Chicken Breast Cat Treats
Arrived promptly, good customer service, saves trekking round the shops looking for the items my pets enjoy.
Dog loved it!
Reviewed by Ejtripp
Dog Life Squeak A Ball Dog Toy
Nice surprise each order.
Order arrived next day, great service.
Reviewed by Thomaslynn1945
14 x Antos Mini Bones Salmon Training Treat 200g
My dog loves these salmon tasted treats, in fact l have taken some treats to the park many times and never met a dog that does not love these treats. Frosted Face.
Reviewed by Tracytrinder
Monkfield Terrainium Reptile Vivarium - 30 Inch Black
Love it
Reviewed by William.hucklebridge
2 x 12kg Pero High Meat SBT Chicken Adult Dog Food
My fussy Staffy loves it.
Excellent product
Reviewed by Gailannyoung
Banbury & Co Ceramic Dog Treats Storage Jar
I needed the treat jar quickly and received it in 2 days. Very happy with the product.
Hagrids angel
Reviewed by Timthefridge
James & Steel Gabriel The Angel String Doll Cat Toy
Hagrid the cat loves his angel
Hagrids house
Reviewed by Timthefridge
Mr Snugs KatDen Outdoor Cat Kennel/Shelter - Granite (Various Options)
Great product couldn't make for the price. Quick delivery
Showing 1 to 20 of 1756 reviews