WHY BUY FROM THE PET EXPRESS?
- 14-day money back guarantee
- Low internet prices
- 100% secure, Checkrate verified website
- Operating from 8 retail outlets across the South West
- Huge range of Products
- Fast, Free Delivery on orders over £45
Starmark Pro-training Clicker Dog Training Aid
Spend over £25 and get a fantastic free dog gift
Ruff 'N' Tumble Rope'N'Ball Tug Toy
Get a free dog toy when you spend over £25 on any dog products!RRP: £1.99
- 48 HOURS DESPATCH(if you order before 12:30pm)
- 14 Day Money Back Guarantee
- FREE DELIVERY ON ORDERSWHEN YOU SPEND £45
Speed up the learning process for your dog with the Starmark Pro-Training Clicker. An effective dog training aid, the clicker helps to promote communication with your dog and aids you in teaching behaviours.
All products from Starmark are developed by experts and tested on thousands of dogs to ensure you can train your dog safely and easily. Offering a fun way of rewarding positive behaviour, the dog training aid is made with a stainless steel clicker that won't rust.
- Speed up learning by 50%
- Step by step training guide included
- Easy and safe to use
- Designed by Starmark, world leaders in pet education
- Contains a stainless steel cliker which won't rust
Free delivery on orders over £45
Spend over £45 and we'll deliver your order using a Next Day delivery service for free!*
All delivery charges will be automatically shown at the checkout. We're very sorry but this offer does not apply to UK highlands and Islands postcodes.
Orders under £45
|Order Weight||Delivery Service||Delivery Price|
|Under 2kg||UK Mail Next Day||£3.99|
|2kg - 30kg||UK Mail Next Day||£5.99|
|30kg+||UK Mail Next Day||£0.32p per kg|
|FREE DELIVERY FOR ORDERS OVER £45*|
*For orders over £45 where the total order weight is greater than 30kg, the delivery for the first 30kg will be free and then just 32p per kg thereafter.
How quickly will my order arrive?
Our aim is to dispatch all orders placed before 12:30pm on the same day. Orders placed after 12:30pm will be dispatched on the next working day. All orders are sent using a next working day delivery service. You should receive your item from 1 - 2 working days after ordering.
We will send you a notification email when your order has been dispatched.
While we always try our best to dispatch every order following the above guidelines, during extremely busy periods dispatch times may increase by up to one day. We will keep you updated on the status of your order via email.
We will email you when your order is dispatched by us and our courier will email you on the day of delivery with a 1-hour delivery slot.
If you provide a mobile number when you checkout, our courier will also send an SMS message on the day of delivery with a 1-hour delivery slot.
You will receive an email to confirm we have received your order and that your payment has been accepted. You will also receive an email when your order has been dispatched.
In your dispatch confirmation email we will include any relevant tracking numbers, allowing you to track your parcel on the UK Mail website
If you provide a mobile number when you checkout, our courier will send an SMS message on the day of delivery with a 1-hour delivery slot.
Manage your delivery
We have teamed up with UK Mail to provide our customers with the best delivery service possible which is both fast and flexible.
If we miss you on the first delivery attempt, we will try again the next working day. Alternatively, you can visit UKmail.com and easily re-arrange your delivery to something which suits you better! You can choose from the following options:
- Collect from depot
- Leave in a safe place
- Leave with a neighbour
- Request a different delivery day
Free delivery for local postcodes
If you live within five miles of any of our shops listed below you can get FREE delivery on orders over £20. The delivery cost will automatically be removed as soon as you enter your shipping address during the checkout.
- The Pet Express PLYMOUTH - Crownhill.
- The Ark Pet Shop PLYMOUTH - Crownhill
- The Ark Pet Superstore PLYMOUTH - Western Approach
- The Ark Pet shop PLYMSTOCK.
- The Ark Pet shop TORBAY - Paignton
- The Ark Pet Shop EXETER - St Thomas Shopping Centre
- The Ark Pet Superstore TORQUAY - Market Street.
Click here to see full addresses.
Click & Collect
Our best selling items can be ordered online and collected from any of our 8 stores in Devon for FREE. To use this service, simply checkout as normal and then select the "Click & Collect" delivery option and choose your store to collect from. Please wait until you receive an email from us to let you know your item is ready for collection, this may take up to 48hrs.
Please click here to find out more about delivery and returns.
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