As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us via email or call 01752 777 247 and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.

Showing 1 to 20 of 1137 reviews
Average Rating:
Good food
Reviewed by Cdavies948
2 x 12kg Pero Low Calorie (Labrador Life) Salmon & Brown Rice Adult Dog Food
Even with the change to the ingredients my dog still loves it. She suffers with colitis and we were worried the change of formula would affect her but it didn't. Not so impressed with the hike in cost!!! Previously £60 for 2x15kg now £63.49 for 2 x 12kg. Probably more Pero's fault than Pet Express though.
Royal canin intense hairball dry cat food
Reviewed by Smhare60
Royal Canin Intense Hairball 34 Adult Dry Cat Food
My cats love this and they are usually really fussy.
Clean n tidy cat kitter
Reviewed by Smhare60
Clean 'N' Tidy Everyday Clumping Cat Litter - 15kg
Clean N Tidy cat litter clumps really well so less waste, only downside us the small particles do track everywhere and it is quite dusty, although due to clumping I will definitely be ordering more.
Good value.
Reviewed by Fizkiz
48 x 50g Sheba Fresh Choice Fish Selection In Jelly Wet Pouches
My littlest cat loves these pouches so being able to get them in bulk for a good price is brilliant!
Fabby freebie!
Reviewed by Fizkiz
Cat Circus Loofah Tails Cat Toy
We got this as a free gift when we placed a large order and the youngest cat goes crazy for it!
Pond sticks
Reviewed by Jandagreen
Supa Mixed Pond Sticks 6 Litres
Order arrived on time and in good. Have used this firm several times and had consistent service.
Zee dog leash
Reviewed by Nbullough
Zee Dog Ruff Dog Leash "021"
An excellent product my dog loves it and walking has been much better
Excellent service and delivery - thanks
Reviewed by Nigjanallen
2 x 12kg Pero Low Calorie (Labrador Life) Salmon & Brown Rice Adult Dog Food
As above- great
Reviewed by Nigjanallen
Ruff 'N' Tumble Rope'N'Ball Tug Toy
Bailey, said thank you
Happy dogs
Reviewed by Thaliaboffey
2 x 12kg Pero Low Calorie (Labrador Life) Salmon & Brown Rice Adult Dog Food
Pero dog food received a great prices and delivery service dogs very happy!
Very good price
Reviewed by Joyce.patricia.keen
Pedigree Dry Vital Protection Senior With Chicken Rice And Vegetables 2.5kg
Will buy again
Tasty rabbit treats
Reviewed by Jacqui.goldsmith
8 x Supreme Stickles With Timothy Hay & Herbs 100g
Del arrived very quickly. The rabbits absoloutly love these treats.
Love it!!
Reviewed by Littleredphotography
Zee Dog "Skull" Dog Collar
This collar is tough and easy to fit.
Outdoor palace
Reviewed by Wendy
Mr Snugs KatDen Outdoor Cat Kennel/Shelter - Dark Grey (Various Options)
Excellent quality snug for my outdoor feral cat. This wee kitty is now safe & warm inside. Fast delivery also! Will be ordering again from Pet express!
Reviewed by Lisa
48 x 50g Sheba Fresh Choice Fish Selection In Jelly Wet Pouches
Good price , great delivery , always updated me on my order too
Just a little effort required
Reviewed by john
Unipac Aquarium Silver Sand Aqua Gravel - 25kg
decided to change from gravel to sand for following reasons. 1] better for bottom feeders. 2] better for natural plants IF we get any again. 3] get rid of last of the snails from an infestation , probably from natural plants originally. 4] concluded tank would appear more natural / attractive. Now to how for our 90 litre tank. 1] have 6 clean buckets available,£1 each from asda. 2] wash sand thoroughly as previous articles,I spent around 90 mins washing 25kg bag...Expect to lose a fair amount of sand , guestimate 20% , this is exactly one you are trying to do , it's the finer grains of sand that will make the water cloudy! 3]remove all equipment from tank and put in bucket of aquarium water for cleaning etc... 4]continue removing aquarium water into buckets for re-use until water low enough [6 inches]to capture fish more easily. 5]put fish with heater into cleanest bucket of water. 6]remove gravel[i used net and veg colander] 7]remove as much silt as you can , in our case left about 3-4 inches of water in tank. 8]put required amount of new sand in tank , we put about 2 inches in depth and still have about 8kg spare. 9]by now you will see that any sediment/silt has settled out in your buckets of water.....however we spent time decanting / filtering water using colander/dish cloth/kitchen towels to clean up the original water then refilled tank and refitted all equipment and fish. 10]top up with fresh water[just the 1 bucket required that you placed all the equipment in] Water was virtually clear within 30 mins. Following morning water crystal clear , fish seem happy. We're going to let the tank settle out for a week or so then restock.
Reviewed by Peteyboy
40 x 150g James Wellbeloved Adult Turkey & Rice Pouches Multibuy
Fast and efficient service
Reviewed by Norfolk cat lover
Mr Snugs Katden Cat Kennel With Pet Mattress - Sandstone
Ordered as neighbours moved out and left their cat, i already have two cats but they will not let this little girl indoors,being a softie that i am i wanted her to have a bed to sleep in , especially nightimes, but delighted to say she is going in her cat kennel and loving it...Service was first class from these guys and even though i was 30mins over the delivery time for next day despatch they still delivered. Would definately use again for any further purchases, thank you all very much.
Pet treats
Reviewed by michelr
Dog Long Lasting Choco Bones 5kg
First order pleased with speed of delivery and product will order again
Reviewed by Black Lab!
Canagan Free-Run Chicken Grain-Free Adult Dry Dog Food
Overall service from the company was fantastic! Winston my 5 month old black Labrador can't get enough of the food! He was on a raw meat diet to start then switched him to Canagan from The Pet Express, I would not go back now
Showing 1 to 20 of 1137 reviews