WHY BUY FROM THE PET EXPRESS?
- 7-day money back guarantee
- Low internet prices
- 100% secure, Checkrate verified website
- Operating from 6 retail outlets across the South West
- Huge range of 30,000 Products
- Fast, Free Delivery on orders over £59
Options Juno 350 Rabbit Guinea Pig Ferret
- 48 HOURS DESPATCH
(if you order before 12:30pm)
- 7 Day Money Back Guarantee
FREE DELIVERY ON ORDERS
WHEN YOU SPEND £59* * on orders weighing under 30kg
are also ideal as temporary accommodation and are very popular in the autumn
with customers whom wish to bring their hutched pet inside for the winter. As
Rabbits and Guinea Pigs will be their usual residents we've included an external
hayrack (saves using up valuable internal space), but we've not added the usually
pointless den/platform which is typically too small for Rabbits and Ferrets. Options
How much will delivery cost?
SPEND £59 AND UK DELIVERY IS FREE (we’re sorry, but this excludes British Highlands and Islands). For very heavy or over-sized orders where the total weight exceeds 30 kilograms we will offer the first 30 kilograms free and then charge an excess delivery charge of just 28 pence per extra kilo. All such charges will be shown during checkout.
What about orders under £59?
Our delivery charges are as follows. These are based on weight per order, not per item. The weight of individual items is stated on product pages.
Total Order Under 2kg - £3.99
Total Order Between 2kg and 30kg - £5.99
Each kg over 30kg - £ - 0.28p kilo
What about if I live in Plymouth, Torquay or Exeter - do I have to pay full price for delivery?
No you don’t! FREE DELIVERY IRRESPECTIVE OF WEIGHT IF YOU SPEND MORE THAN £20. When you enter your delivery postcode during Checkout, the delivery charge will be removed automatically.
How long will it take to receive my order?
Generally, you will receive your order within 5-7 working days of placing your order but usually this will be much quicker. Occasionally, due to circumstances beyond our control, it may take a little longer. You will be kept informed of the status of you order, via email at all stages.
What’s your Returns Policy?
THE PET EXPRESS OFFER A FULL 7-DAY MONEY-BACK GUARANTEE. We pride ourselves on our service and do all we can to make ordering from us convenient, easy and enjoyable.
Please note, this is just a summary. You can see our full Delivery and Retuns policy here.
How do I pay for my order?
Checkout is simple and secure. We accept the following payment methods;
Visa, Mastercard, Maestro, Electron, Delta, Paypal and Google Checkout.
Is The Pet Express a secure website?
Absolutely. Our website is CheckRate Verified (look for the CheckRate Certificate logo during Checkout) and uses 100% secure SSL technology. We never, ever store your card details.
Your card payments will be processed by Sagepay so you can Checkout with full confidence.
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